Delivery and Return

Rental Process

HOW TO RETURN Devices (FREE)

When you rent something from us, you will receive the rental items and a prepaid return envelope. To return the device to us, please place all rental items into the prepaid return envelope, seal it, and then drop it in any mailbox. You will easily find mailboxes all around Japan, as well as in the airport before the security gates. You do not have to directly return the rental items to our office counter. If you have any questions, please contact us.

How To Return Instructions PDF

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